Tips and Support

  1. Which is the difference between STANDARD and PREMIUM user?
  2. I signed up, how long will it take before being enabled on the platform?
  3. I'm My Fast PCBA user, which are the other FAE Technology services available?
  4. I have selected the payment method with bank transfer, what do I have to do to pay my order?
  5. I have entered and paid an order, where can I find the invoice for my order?
  6. How can I speed up the search for components?
  7. I have selected a schedule, when will the actual processing days for my order begin?
  8. How long time my estimate is valid?
  9. Have I placed an order outside the standard working hours or on a public holiday, when it will actually be taken over by your technical department?
  10. I already have the PCB for my project, can I still order the production and assembly of the electronic board?
  11. What kind of guarantees does FAETechnology offer on shipments of assembled prototypes?
  12. What kind of file can I upload to the B.O.M. some materials?
  13. I have selected the payment method with a 30/60 days transfer what do I have to do to pay my order?
  14. Which are the technical limitation on PCB features?
  15. What are the shipping costs of my order?
  16. How are my order shipped?
  17. Which information on PCB I need to insert to get a quote?
  18. What happens if a problem is found in the documentation that I sent of the PCB?
  19. I decided to provide some materials for the realization of the prototype, how can I send them to FAE TECHNOLOGY?
  20. I inserted some notes in my original Excel file in fields or columns, how can I send you my original project file?
  21. How many option can i have for the timing of my prototypes?
  22. How can i add notes and comments to the file that i will provide?
  23. Which PCB files I need to upload to receive my prototype?

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